Online Payment Policy
1.1 Introduction
Welcome to SRI RAMACHANDRA INSTITUTE OF HIGHER EDUCATION & RESEARCH (Deemed to be University) Online Payment Portal. This policy outlines the terms and conditions governing the use of our online payment system facilitated through Razorpay. By utilizing this service, you agree to comply with the following terms.
1.2 Payment Methods
- Accepted Modes: We accept payments via credit/debit cards, net banking, UPI, and other payment methods supported by Razorpay.
- Currency: All transactions are processed in [Specify Currency, e.g., Indian Rupees (INR)].
1.3 Payment Process
- Secure Transactions: All payments are processed through Razorpay’s secure payment gateway, ensuring encrypted and safe transactions.
- Data Protection: Personal and financial information is handled in accordance with our Privacy Policy and Razorpay’s Privacy Policy.
1.4 Transaction Confirmation
- Immediate Acknowledgment: Upon successful payment, a confirmation receipt will be emailed to the registered email address.
- Manual Verification: Some transactions may require manual verification. The university reserves the right to delay confirmation until verification is complete.
1.5 Payment Failures
- Reasons for Failure: Payments may fail due to insufficient funds, incorrect card details, network issues, or security blocks by the bank.
- Retry Mechanism: Users can attempt the payment again using the same or a different payment method.
- Assistance: For persistent issues, please contact our support team at [email protected].
1.6 Security Measures
- Encryption: All sensitive data is encrypted during transmission.
- Compliance: We adhere to PCI-DSS standards to ensure the highest level of security for payment processing.
- Fraud Prevention: Suspicious activities may be monitored and reported to relevant authorities.
1.7 User Responsibilities
- Accurate Information: Users must provide accurate and up-to-date payment information.
- Authorized Use: Only authorized individuals are permitted to make payments on behalf of the student or applicant.
- Prompt Reporting: Users should immediately report any unauthorized transactions or discrepancies to our support team.
1.8 Limitation of Liability
While we strive to ensure secure and efficient payment processing, SRI RAMACHANDRA INSTITUTE OF HIGHER EDUCATION & RESEARCH (Deemed to be University). is not liable for:
- Technical Failures: Downtime or technical issues beyond our control.
- User Errors: Mistakes made during the payment process, such as entering incorrect information.
- Unauthorized Transactions: Transactions conducted without proper authorization.
1.9 Changes to the Policy
We reserve the right to modify this Online Payment Policy at any time. Any changes will be communicated through our official channels, and continued use of the payment system constitutes acceptance of the updated terms.
1.10 Contact Information
For any queries or assistance related to online payments, please contact: